Last Updated: December 2024
1. Acceptance of Terms
By accessing and using the Machinafrik mobile application and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Machinafrik is a platform that connects users with establishments (restaurants, hotels, venues, etc.) for booking purposes. We provide:
- Access to establishment listings and information
- Booking and reservation services
- Payment processing for bookings
- Review and rating systems
- Location-based search and discovery
3. User Accounts
3.1 Account Creation
To use certain features of our service, you must:
- Create an account with accurate and complete information
- Maintain the security of your account credentials
- Be at least 18 years of age
- Accept responsibility for all activities under your account
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account password
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
4. Bookings and Reservations
4.1 Booking Process
When making a booking through Machinafrik:
- You agree to provide accurate booking information
- Bookings are subject to availability confirmation
- Payment is required at the time of booking or as specified
- Bookings are binding once confirmed
4.2 Cancellation and Refunds
Cancellation policies vary by establishment. Refunds are processed according to the establishment's cancellation policy and our payment processing terms. We will process refunds as quickly as possible, but processing times may vary.
4.3 Booking Modifications
Changes to bookings are subject to availability and the establishment's policies. Contact the establishment directly or use our support channels for modifications.
5. Payments
5.1 Payment Methods
We accept various payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay.
5.2 Payment Processing
Payments are processed securely through third-party payment processors. By making a payment, you agree to the payment processor's terms and conditions.
5.3 Pricing
All prices displayed are in the currency specified and are subject to change. Final prices may include applicable taxes and fees.
6. User Conduct
You agree not to:
- Use the service for any illegal purpose
- Violate any laws or regulations
- Infringe upon the rights of others
- Transmit harmful or malicious code
- Interfere with or disrupt the service
- Impersonate any person or entity
- Harass, abuse, or harm other users
- Post false, misleading, or defamatory content
7. Reviews and Content
7.1 User-Generated Content
You may submit reviews, ratings, photos, and other content. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content.
7.2 Content Standards
Your content must:
- Be accurate and truthful
- Not violate any laws or third-party rights
- Not contain offensive, defamatory, or inappropriate material
- Comply with our content moderation policies
7.3 Moderation
We reserve the right to review, modify, or remove any user-generated content that violates these terms or our content policies.
8. Intellectual Property
The Machinafrik service, including its design, features, and content, is owned by Machinafrik and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
9. Establishment Listings
Establishment information is provided by the establishments themselves or third-party sources. While we strive for accuracy, we do not guarantee the accuracy, completeness, or reliability of establishment information.
10. Limitation of Liability
To the maximum extent permitted by law, Machinafrik shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
11. Indemnification
You agree to indemnify and hold harmless Machinafrik, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the service or violation of these terms.
12. Termination
12.1 By You
You may terminate your account at any time by contacting us through the support channels.
12.2 By Us
We reserve the right to suspend or terminate your account and access to the service at our sole discretion, without notice, for any reason, including if you breach these terms.
13. Dispute Resolution
Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with applicable laws, unless otherwise required by law.
14. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes. Your continued use of the service after changes constitutes acceptance of the new terms.
15. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Machinafrik operates, without regard to its conflict of law provisions.
16. Contact Information
For questions about these Terms & Conditions, please contact us:
- Visit our Support page for contact information
- Email us through the app's support feature
17. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.